I purchased the the twelve days of Christmas stitch die set and the advent calendar stitch die set and I cannot get the dies to cut. I have tried different shims using extra layers of card stock in order to make it thicker when running thru my Tim Holtz die cutting machine and nothing I have tried has worked. Any suggestions?
Please reach out to our customer support team, they will happy to help you!
US Toll Free: 1-888-547-0400
UK Toll Free: 080 8169 2403
International: +448081692403
2 Comments
Paula
I purchased the the twelve days of Christmas stitch die set and the advent calendar stitch die set and I cannot get the dies to cut. I have tried different shims using extra layers of card stock in order to make it thicker when running thru my Tim Holtz die cutting machine and nothing I have tried has worked. Any suggestions?
Yana Smakula
Hello Paula,
Please reach out to our customer support team, they will happy to help you!
US Toll Free: 1-888-547-0400
UK Toll Free: 080 8169 2403
International: +448081692403
Or Email: customersupport@spellbinders.us